Freeths selects Sharedo Work Management System
July 4th 2018, national law firm Freeths has signed contractsfor the implementation of Sharedo work and case management system across its entire user population.
With a national presence comprising 860 people across 12 UK offices, Freeths prides itself on “doing the right thing” for its clients by thinking differently, building long term trusting relationships and delivering high quality outcomes. Central to this strategy is its investment in leading technology.
As explained by Chief Executive, Peter Smith, “The business is undergoing a major refresh of, and investment in, its technology. We believe that now is the right time to do this to further differentiate our client offering.
First and foremost we, as a firm, handle clients’ matters. Some time ago we started looking for a modern platform that would allow us to ‘manage’ matters in the most effective way. To us this means a number of things. From a client perspective:
making sure that the quality of work and client outcomes are excellent;
making sure that we are delivering those outcomes at the most effective price point for the client; and
providing transparency to the client at all points in the transaction and providing them with ‘frictionless’ ways of engaging and working with us.
“And from an operational view:
making sure we are using internal resources effectively, evening out peaks and troughs in our staff utilisation;
making sure that junior staffs’ work is supervised effectively; and
ensuring standard best practices are deployed firm-wide.
“After an extensive selection process the management team unanimously decided that Sharedo was the right platform. It ticked all the business requirement boxes, integrates with the other best-in-class systems we are implementing, uses emerging technologies like Machine Learning and AI and is adaptive—as our needs change we can easily evolve Sharedo to match these.
“As a selection team we felt Sharedo stood head and shoulders above anything else in the market”.
Commenting on the deal Ben Nicholson, Chief Product Strategist for Sharedo said this,
“Having a national firm like Freeths select Sharedo for firm-wide deployment is a great honour and a great testament to Sharedo’s capabilities. It also reinforces one of the key propositions Sharedo is built on—we are all about enabling work to be done in a smarter way but without this in any way impacting quality of the outcome or the service delivered to clients.
“We are excited that Freeths recognise and will fully utilise the adaptive nature of Sharedo to use it for end-to-end case management in those parts of the business that lend themselves to this, and for general matter management across the rest of the firm.”
About Freeths: Freeths is one of the UK’s leading national law practices, ranked as a top 60 law firm with a turnover for 2017/18 of £78.9m. We offer services to both the commercial and private client across the entire legal spectrum. We operate from offices in Birmingham, Derby, Leeds, Leicester, Liverpool, London, Manchester, Milton Keynes, Nottingham, Oxford, Sheffield and Stoke. Freeths has a wide range of clients throughout the UK with many clients having strong international connections. Our client base reflects our strength and our nationwide service delivery. We are committed to continuous improvement and our increasing success as a business is built on achieving success for our clients. We work in close partnership with clients, providing positive, practical solutions and clear, comprehensible advice. Across the board, the firm are ranked in legal directories in the top tier for 21 legal categories, with a further 50 rankings for other specialisms. We are ranked 50th in the 2017 Sunday Times Top 100 Best Companies to work for. We also won the ‘Firm of the Year’ category in the UK Diversity Legal awards 2015.
About Sharedo: Sharedo is an adaptive work and case management platform. Built using the most current, and innovative, technology stack to solve today’s business problems Sharedo improves a law firms’ productivity and efficiency to help drive successful client outcomes.