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FOCUSED ON MAXIMISING YOUR PERFORMANCE

You want increased business performance; our services our designed to maximise your success.

 

PLAN.

BUILD YOUR BENEFITS CASE QUICKLY

At the start of every implementation our experienced process and strategy consultants will work with you to build your benefits case, optimal processes and structure for success.

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BENEFITS CASE

Our starting point is a 2 day workshop; the output of which is a high level design, plan and estimate to feed into your benefits case.

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SOLUTION ACCELERATOTS

We map your business processes and work types to our 'solution accelerators' to ensure your deployment is expedited.

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COMMON UNDERSTANDING

Successful projects are built on a common understanding of project scope, roles and responsibilities.

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PROCESS OPTIMISATION

Our process consultants are skilled in a variety of lean process techniques and are on hand to advise and guide you on optimum process definitions.

IMPLEMENTATION.

DEPLOY QUICKLY, REDUCE RISK, REAP THE BENEFITS SOONER

All sharedo implementations, whether delivered by us or our partners, follow the same methodology and tools; reducing risk and ensuring consistency. The methodology consists of:

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AGILE APPROACH

Our projects operate under 2 week sprint cycles providing you with complete transparency and ensures urgency and accountability.

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PROJECT GOVERNANCE

Experts with vast experience of sharedo and project management enable high quality deployments.

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SOLUTION ENGINEERING

Need something unique? sharedo’s plugin architecture allows us to extend the solution to give you a competitive advantage.

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DATA MIGRATION

sharedo contains a data on-boarding framework that can be rapidly configured to meet your needs

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EMPHASIS ON KNOWLEDGE TRANSFER

At every stage of your implementation our consultants are training your people to become self-sufficient and as knowledgeable as we are so you can continue to grow the product for your organisation.

 
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OPTIMISE.

ACCELERATE ADOPTION AND INCREASE THE VALUE OF YOUR INVESTMENT

Whether you have a dedicated sharedo account manager or need a quick conversation with one of our support consultants; we are on hand to help. Our services, designed to optimise the adoption of sharedo so you can make the most of your investment, include:

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EDUCATION AND TRAINING

sharedo contains a data on-boarding framework that can be rapidly configured to meet your needs

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DEPLOY NEW FUNCTIONALITY

Our process consultants are skilled in a variety of lean process techniques and are on hand to advise and guide you on optimum process definitions.

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COMPREHENSIVE SUPPORT

sharedo support staff are accessible via phone and email to troubleshoot and resolve issues rapidly.

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CONFIGURATION SERVICES

We’re on hand to assist you in implementing new case types, workflows or reports.

 

YOUR SINGLE PLATFORM.

WE'RE ON A JOURNEY TO TRANSFORM CASE MANAGEMENT AND OUR CLIENTS ARE OUR PARTNERS ON THAT JOURNEY

We’re on a journey to transform case management and our clients are our partners on that journey.

Our clients are continually striving to provide better customer experiences and be more efficient. The pace of change is accelerating like never before, with sharedo you can constantly evolve your business to stay ahead of the curve.

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SINGLE PLATFORM

The sharedo product team is adding functionality on a quarterly basis enabling you to continually evolve and be more successful.

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COLLABORATIVE ENHANCEMENT

When a common customer requirement is identified we collect and share design ideas across our client community to create better software for all customers.

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TECHNOLOGY ADVANTAGE

Because of the way that sharedo is architected, you can configure and extend your unique solution to gain a competitive advantage.