Services Design to Maximise Your Performance

You want increased business performance; our services our designed to maximise your success.

sharedo services, four steps to better productivity and profit
Continuous development to improve profits

Plan

Build your benefits case quickly

At the start of every implementation our experienced process and strategy consultants will work with you to build your benefits case, optimal processes and structure for success.

Benefits Case

Our starting point is a 2 day workshop; the output of which is a high level design, plan and estimate to feed into your benefits case.

Solution Accelerators

We map your business processes and work types to our solution accelerators ensuring your deployment is expedited.

Common Understanding

Successful projects are built on a common understanding of project scope, roles and responsibilities.

Process Optimisation

Our process consultants are skilled in a variety of lean process techniques and are on hand to advise and guide you on optimum process definitions.

Implementation

Deploy quickly, reduce risk, hit benefits cases sooner

All sharedo implementations, whether delivered by us or our partners, follow the same methodology and tools; reducing risk and ensuring consistency. The methodology consists of:

Agile Approach

Our projects operate under 2 week sprint cycles providing you with complete transparency and ensures urgency and accountability.

Project Governance

Experts with vast experience of sharedo and project management enable high quality deployments.

Solution Engineering

Need something unique? sharedo’s plugin architecture allows us to extend the solution to give you a competitive advantage.

Data Migration

sharedo contains a data on-boarding framework that can be rapidly configured to meet your needs

Emphasis on Knowledge Transfer

We use a model to deliver the knowledge that you and your partners need to be self-sufficient and successful over the long term.

Optimise

Accelerate adoption & increase the value of your investment

Whether you have a dedicated sharedo account manager or need a quick conversation with one of our support consultants; we are on hand to help. Our services, designed to optimise the adoption of sharedo so you can make the most of your investment, include:

Education & Training

Accelerate adoption and promote best practices through our training and on-line knowledge base.

Deploy New Functionality

Need help implementing a new feature? Our solution consultants are there to guide you through the process.

Comprehensive Support

sharedo support staff are accessible via phone and email to troubleshoot and resolve issues rapidly.

Configuration Services

We’re on hand to assist you in implementing new case types, workflows or reports.

Single Platform

We’re on a journey to transform case management and our clients are our partners on that journey.

Our clients are continually striving to provide better customer experiences and be more efficient. The pace of change is accelerating like never before, with sharedo you can constantly evolve your business to stay ahead of the curve.

Single Platform

The sharedo product team is adding functionality on a quarterly basis enabling you to continually evolve and be more successful.

Collaborative Enhancement

When a common customer requirement is identified we collect and share design ideas across our client community to create better software for all customers.

Technology Advantage

Because of the way that sharedo is architected, you can configure and extend your unique solution to gain a competitive advantage.

Learn more about our services

To learn more about our services please speak to your sharedo account manager or schedule a call with a solutions consultant.

Get in touch

To enquire about sharedo, please call 0161 929 1410 or fill in the form below to get someone to call you.